Scam Watch · Phone Scam · No. 03
A caller claiming to be your bank's fraud department tells you to transfer money into a "safe account" to protect it.
There is no special safe account. Hang up and call your bank using the number on your debit card.
A caller claiming to be your bank's fraud department tells you to transfer money into a "safe account" to protect it.
The caller may already know your name, bank and the last four digits of your card from an earlier data breach, which makes the call feel legitimate.
If you already paid or gave access: hang up and call your bank from the number on your card to stop or reverse the payment, change any password you read out, and if you installed software or granted remote control, disconnect the computer and call your IT provider. Report the call at reportfraud.ftc.gov.
Email filtering can't stop a phone call. The defense here is a habit: hang up, and call back on a number you already trust.
Part of the OpenEFA MailGuard Scam Watch series. Published October 21, 2026 by the EFA Security team. Share it freely; a link back is appreciated.