Scam Watch · Text Message Scam · No. 22

Did You Make This $900 Purchase?

A text claiming to be from your bank asks you to reply YES or NO about a suspicious transaction. Responding may connect you with a scammer.

Protect yourself

Contact your bank through its official app or the number on your card.

How it works

A text claiming to be from your bank asks you to reply YES or NO about a suspicious transaction. Responding may connect you with a scammer.

Replying NO triggers a phone call from the "fraud department", which is the scammer. They then walk you through "reversing" the charge, which means reading them your login and codes.

Red flags

  • A follow-up call minutes after you reply
  • A fraud agent who asks for your online banking password or a code
  • A transaction at a store or in a city you've never been to

If it already happened

If you already tapped the link and entered card or login details: call your bank from the number on your card, and change the password anywhere you used it. If you replied, expect more messages; block the number and delete the thread. Forward scam texts to 7726 (SPAM) so your carrier can act on them.

Where OpenEFA fits

Texts never pass through a mail gateway. Treat every unexpected payment link on your phone the way you'd treat one in email: open the official app instead.

Scam Watch No. 22 · EFA Security · efasecurity.com/scam-watch/ · Print this page and post it where your team will see it.

Part of the OpenEFA MailGuard Scam Watch series. Published October 21, 2026 by the EFA Security team. Share it freely; a link back is appreciated.

At a glance

  • Type: Text Message Scam
  • Channel: Text Message Scams (Smishing)
  • They want: Your card number or your login
  • One rule: Real fraud alerts never need your password or a code.

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All 24 alerts

Phone, email and text message scams, each on one page.

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